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Support for Notebook Program

12 April 2020 by

Dear Parents and Guardians,

An appointment time needs to be organised with ICCT for the notebook to be brought to the school, and dropped off at Administration.

Parent/Students requiring assistance with Notebook issues/repairs can make contact with the ICCT Department HERE (located at the bottom of the page) – Please ensure you provide a contact phone number. One of our ICCT support team members will then call back to organise the appropriate arrangements for collection and return of equipment.

Please note that notebooks can be dropped off and collected from the school Administration building from Monday – Friday between 8.30am -4pm. Please be aware that physical repairs of notebooks will only occur on Fridays. This arrangement has been put into place to ensure that any repaired equipment is sitting in quarantine for a minimum of 3 days, before it is re-collected.

Upon arrival at the school, the parent must ring the front office (8734 5200) to confirm entry into the building.

Parents/Guardians will then sign the ‘Broken Notebook Register’ provided on the Notebook Table and leave the student’s notebook in the box provided. A loan notebook will be available for collection from the front office, as previously arranged.

If applicable, the parent/guardian will receive an email from ICCT outlining any costs that may be required to have the notebook repaired.

ICCT will phone the parent/guardian when the notebook is ready for collection and another appointment organised for its collection.

Repaired notebooks will be available for collection from the front office as described above. Loan notebook will need to be returned at the same time.

Parents/guardian must sign the ‘Repaired Notebook Register’ provided on the Notebook Table and leave the loan notebook in the box provided. The repaired student notebook will be available for collection from the front office.

Our aim is to maintain the amount of student notebooks available as efficiently and as safely as possible.

Thank you for your understanding and co-operation,

Guy Anderson
(Systems Manager)

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